Jonathan Mills

stretching people, stretching organisations, stretching nations



Encouraging the transformation shift from resistance to commitment

I have recently done some work for a non-governmental organisation – their strategy had changed (what was previously an organisation who themselves implemented projects within communities had now moved to a strategy of influencing partner organisations and government departments to… Continue Reading →

Leaders – don’t make assumptions!

“Have you ever noticed? Anybody going slower than you is an idiot and anyone going faster than you is a maniac” (George Carlin) We all seem to have a natural tendency to assume the worst in others. When we are… Continue Reading →

The practise of patience – enhancing emotional intelligence

“Patience is the ability to keep a good attitude while working hard for what you believe in” (Marc Chernoff) We all get irritated or frustrated at times – long queues, traffic that doesn’t seem to move, a lady in the… Continue Reading →

Deepening communication style to effect organisational alignment during change efforts

“Smart leaders today engage with employees in a way that resembles an ordinary person-to-person conversation more than it does a series of commands from on high, instilling a conversational sensibility throughout their organisations” (Groysberg & Slind) Achieving organisational alignment during… Continue Reading →

Understanding point of view and the origin of opinion to gain better perspective

I love photography and particularly as it relates to three important concepts – perspective, point of view and opinion. Imagine standing on a road lined by trees on either side. You will notice, as you look at the horizon, that… Continue Reading →

Consultants – “lower life-forms” or key to enhancing your business results?

There are plenty out there that are bad, really bad – so-called “consultants” that wear the right suits, say the right things, claim experience beyond their years, but who ultimately give the profession a bad name. They parade their “skills”… Continue Reading →

When leaders in government don’t listen

Citizens in so many countries are angry. Sometimes and in reasonably good faith, these people have gone to election polls to vote on progressive policy and the said good intentions of party leaders, only to be disillusioned over and over… Continue Reading →

Doing business “as if people matter”

In the early 1990’s, Frank C Nahser, Inc., an advertising company based in Chicago, did a 450 page study entitled “What’s Really Going On?” – the study was designed to provide business with a new method of determining what’s really… Continue Reading →

To hear the unheard – listening closely to people’s hearts

In the third century A.D., King Ts’ao sent his son, Prince T’ai, to the temple to study under the great spiritual leader, Pan Ku. Because Prince T’ai was to succeed his father as king, Pan Ku was to teach the… Continue Reading →

Understanding staff to optimise their real potential

A friend of mine told me about one of his employees who repeatedly came late to work. The young man was hard-working and focused, so performance was no issue. He just started work late each day and if unaddressed by… Continue Reading →

Great results begin with great questions

Children can teach us adults a lot if only we would listen to them, pick up on their simple (even simplistic) logic and the nature of the questions that they ask. My three year old granddaughter has arrived at the… Continue Reading →

Identify with the emotion being expressed

I love watching soccer and religiously follow my favourite club’s exploits – FC Barcelona is “my team”. Their style, skill, finesse on the ball and the brand that they represent seem to lift the game of football to new heights…. Continue Reading →

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