Many years ago, a certain motor vehicle manufacturer in South Africa had an employee who was responsible for the door assembly area on the production line. He was good at his job, led his team well and contributed admirably to the finished product. At times, he made improvement and other creative suggestions to enhance process,…
October 2012
Some time ago, I had fifteen regional sales people from a well-known international software company attend a workshop that I was facilitating, all of whom complained about overfull inboxes and the amount of mail they received on a daily basis. I happened to ask how big their problem was and they replied unanimously: “Between 180…
A couple of years ago, I did development work for the regional leadership team of a large milling and baking company, located in the northern part of South Africa. During the workshop, we looked at “stretch” for the business, attempting to find possible solutions to grow the business and bring it up to near full…
I love watching my two and a half year old granddaughter play with toys with her friends, children of a similar age. The interactions with each other are usually friendly and fun, but I have noticed, without exception, that all children need to have their own toys, probably to give them a sense of security…